Charter Home Health

Home Care Services for Southeast Pennsylvania

Keystone First
AmeriHealth
PA Health & Wellness
UPMC CommunityHealthChoices​
PHA Member

Quality Home Care for Greater Philadelphia

Quilified

Compassionate, Qualified Caregivers

Our Certified Nursing Assistants and Home Health Aides are carefully selected and appropriately matched with patients and their families. Our caregiving professionals are highly qualified, thoroughly trained, and supervised by our Client Services Manager and our Skilled Nursing team.

Customized In-Home Care Plans

Prior to the start of care, each patient receives a visit from our Client Services Manager who will spend time gathering all the relevant details from the patient and the patient’s loved ones, regarding the patient’s needs and preferences. This, along with important clinical information forms the basis of the customized care plan for the patient. Our aim is to support the patient in their own home for as long as possible. To achieve this our caregivers will provide a range of services to support activities of daily living such as bathing, dressing and grooming, medication reminders, and light housekeeping.

Customized
Specilized

Patients With Specialized Needs

Charter Home Health serves patients from a range of backgrounds and with a variety of special needs and circumstances. Our caregivers are able to support patients following hospital or rehabilitation center stays, as well as patients requiring specialized care as they cope with specific conditions such as Alzheimer’s, memory loss, and other chronic conditions such as COPD, diabetes, stroke, arthritis, and Parkinson’s disease.

Partnering with Families and Communities

We recognize that quality care can only be achieved in partnership with the patients’ loved ones. This means that we make every effort to understand our patients’ unique situations including the opportunities and constraints that may influence how quality care can be provided. Our staffing team will arrange as many ‘meet and greets’ as is needed to achieve the right caregiver to patient fit. Patients and their families will have access to and communicate with a care coordinator specifically assigned to their case.

Parenting community

Our Process

Our process for providing and managing care is driven by several key principles

Right Fit

We emphasize finding the right caregiver for each patient by arranging as many meet and greets as needed.

Responsiveness

Each patient is assigned a care coordinator who is responsible for all aspects of care and can be reached each day.​

Coverage

We have an on-call team available after hours and weekends to deal with emergency coverage issues.​

Focus on Quality

We have a skilled nurse who makes rounds, and trains CGs based on specific needs of individual patients.

Our Values

Clinical

Clinical
Excellence

Care is provided by the best-trained and best-qualified professionals meeting the highest standards of care.

Caregiving

Patient
Centered Care

Every patient is consulted with and fully informed about care at every stage in the caregiving process.

Citizen Engagement

Community
Engagement

Caregivers carefully engage parents’ families, loved-ones, and communities as they provide care.

Caregiving

Quality & Continuous Improvement

Care is provided by the best-trained and best-qualified professionals meeting the highest standards of care.

Integrity

Integrity

Charter Home Health is committed to the highest standards of ethical conduct at every stage of patient care.

Providing Quality In-Home Care for Southeast Pennsylvania & North Jersey

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