caregiver talking with senior couple

Quality Home Care in Philadelphia

Our Core Values

Our clinical professionals look beyond the basic needs of our patients to become advocates for their physical and emotional well-being. Whether you are faced with a new diagnosis, recent surgery, or long-term health challenge, the care we provide is rooted in our core values:

​Clinical Excellence

Care is provided by the best-trained and best-qualified professionals meeting the highest standards of care.

Patient-Centered Care

Every patient is consulted with and fully informed about care at every stage in the caregiving process.

Community Engagement

Caregivers carefully engage patients’ families, loved-ones, and communities as they provide care.

Quality and Continuous Improvement

Patient feedback and data are continuously collected and analyzed to measure and improve the quality of care.


Caregivers are personally committed to the highest standards of ethical conduct at every stage of patient care.

Our Caregivers

At Charter Home Health, providers of compassionate home care services in Philadelphia and the surrounding areas, we know that trust is paramount in hiring an in-home caregiver for someone you love. We work hard to earn and maintain that trust through our meticulous interview, screening, and training process. The end result is the most compassionate, dedicated, and skilled care experts who truly love what they do: making life the best it can be for our area’s seniors.

All of our caregivers are experienced CNAs or HHAs who have successfully met the following requirements:

  • Annual competency skills test
  • Home health aide certification or CNA license updated every year
  • TB screening
  • Reference checks
  • Criminal background checks
  • Current driver’s license/state ID and confirmation of right to work in the United States
  • Clean driving record
  • In-person initial orientation and ongoing inservice training

Contact us today to learn more about our in-home care services or to schedule a consultation.

Licensing and Accreditation

Charter Home Health is licensed by the State of Pennsylvania and fully insured. Our license number is 37863601. We are licensed to accept Medicaid patients through PA community-based waiver programs including Community HealthChoices, OBRA, and Act 150.

Notice of Non-Discrimination

Charter Home Health does not discriminate against any client or staff member for any reason, including race, gender, sexual preference, age, ethnicity, religious belief, national origin, economic status, disability, or type of illness. This includes the right to be free from unwanted sexual conduct.